Privacy Policy

Fenix Consulting Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when visiting our website (the "Site") and using our services. By accessing or using the Site, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of personal information when you use our Site to sign up for services, purchase consulting packages, or schedule appointments:

• Personal Information: Name, email address, phone number, and other contact details you provide when completing forms on the Site.

• Payment Information: Billing address and payment details necessary to complete transactions. (Note: Payment information is securely processed by a third-party payment processor; we do not store your credit card details.)

• Logistical Information: Scheduling preferences or details relevant to organizing appointments.

We do not collect or store sensitive data unrelated to the administrative and logistical tasks outlined above.

2. How We Use Your Information

We use the personal information you provide to:

• Facilitate one-on-one consulting services and consulting package purchases;

• Schedule and manage appointments;

• Communicate with you regarding services, updates, or support;

• Process transactions securely;

• Ensure compliance with legal and regulatory requirements.

3. How We Protect Your Information

We take reasonable administrative, technical, and physical measures to safeguard your personal information. These measures include:

• Using secure HTTPS protocols on our Site;

• Partnering with trusted third-party providers for secure payment processing;

• Limiting the personal information stored on the Site to only what is necessary for administrative tasks.

Please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use industry-standard measures to protect your information, we cannot guarantee its absolute security.

4. Third-Party Services

We use third-party services for specific functionalities, such as:

• Payment Processing: Your payment information is securely handled by a third-party processor. Please refer to Wix's privacy policy for more information.

• Scheduling Tools: Scheduling and appointment information may be managed through third-party platforms.

We only partner with trusted service providers that are compliant with applicable privacy and security regulations.

5. Cookies and Tracking

We may use cookies and similar technologies to improve your experience on our Site. Cookies are small files stored on your device that allow us to remember your preferences and understand how you interact with the Site. You can adjust your browser settings to manage or disable cookies; however, some features of the Site may not function properly without them.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Accessing the personal data we hold about you;

• Requesting corrections to your personal information;

• Requesting the deletion of your personal information, subject to legal and contractual obligations;

• Opting out of communications or withdrawing consent.

To exercise your rights, please contact us at support@fenixcollegeconsulting.com.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Effective Date."

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Fenix Consulting Group

support@fenixcollegeconsulting.com

By using our Site and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.